Don't get into the weeds, get to the root!

Don't go looking for solution delivery options unless you have figured out what your problem is:

1.  Is it a real problem?

2.  Will a solution better your workflow?

3.  Do you already have a fix that you haven't implemented?

4.  Is it your tool, or is it you/your users?

5.  Intersect and connect your plan with your options!

Twitter is going to sell their tweets - something for you to be aware of!

Tweets For Sale

Certificate in Electronic Discovery Management

You, or someone you know, may be interested in learning more about the Certificate in Electronic Discovery Management course available through the University of Washington - Professional & Continuing Education program. Please take a look to see if you may be interested, or perhaps you could share this with your colleagues.

There will be an information meeting on Wednesday, August 25th, from 6 to 7pm, at Puget Sound Plaza, 4th and Union.

I'm happy to help answer any questions.

Thank you for your time.

http://www.pce.uw.edu/prog.aspx?id=3645&terms=electronic+discovery

NEXUS 10 Conference (November 2011, Bellevue, WA)

Image Source is sponsoring an ECM Solutions Conference, November 4-5, 2010, in Bellevue, WA. Excellent opportunity to attend and listen to subject matter experts discuss relevant business trends in the ever evolving world of Records Governance.

Are you and ARMA member? Then you can take advantage of a discount. Check out www.nexusecm.com. Hope to see you there!

Where's there's a will...the I-Pad may be the way!

I've been saying that the I-Pad will quickly be integrated into the business culture much like the I-Phone. But at what cost? Possible Public Disclosure loophole under the guise of cost savings? You be the judge.
http://www.usatoday.com/news/nation/2010-08-09-ipad-government_N.htm

Apples and Berries

United Arab Emirates are fond of Apples, but berries leave a bad taste in their government's mouth. Could this be freedom of speech v. controlled government? Research In Motion (BlackBerry) could face some hard times as the UAE moves to ban services. Blow to RIM or feather in their cap as it relates to security and privacy? You be the judge.

http://www.nytimes.com/2010/08/02/business/global/02berry.html

Effective Email

10 Strategies for Effective E-mail.Whether you send large email campaigns or just use email to communicate with friends, colleagues and customers, following these twelve strategies will make your email more effective.

1. One Main Message Per Email The most effective email messages have one main idea or concept; the most effective messages are ones that are crisp, clear, and concise.

2. Keep it Short The most effective email messages are short; two or three short sentences in length; perhaps a couple of bullet points. And maybe a short message is followed by supporting material, an attachment, or a link to more information on a website.

3. Keep it Relevant If your messages are relevant, your recipients will pay attention to what you are trying to say. If your messaging is not relevant, however, you're going to quickly find that your messages are filed in the "I'll get to these later" pile.

4. Reply Early & Reply Often It's really important to reply early and reply often. What you're doing is letting them know you (a) received the message, and (b) that you care. Even if you're not able to take action on their message right away, replying back with a quick message indicates that you're not ignoring them.

5. From Line The single most important part of an email message is the From line. If the person you're sending to doesn't recognize your name, your message will be at best skipped over. At worst, it will simply be deleted without opening. The From line of your email (friendly display name) should have your full name and organization in it.

6. Subject Line After the From line, the subject line is the second most important part of an effective email (in fact, I will argue it is probably the most important). If you forget to include a subject line, your message is much more likely to go into a junk mail folder, or just not be opened. A good subject line will sum up what the message is all about, but still entice someone to open the message, read it, and take action.

7. Personalize Each Message Except when being called into the principal's office, everyone likes being called by his or her name. In this impersonal world of email messages, people like that you know who they are, and that you care about them as a person.

8. Always include your contact information I know this is a simple and basic thing, but so many people don't follow it. If you want someone to respond to you, you've got to make it as easy as possible for him or her. Same thing goes for leaving a voice mail. Effective emails always include a signature line with contact information.

9. Strong Call to Action The most effective email messages always have a strong call to action, telling the recipient what you want them to do.

10. Know when email doesn't work Pick up the phone instead...


This is from:
Alliance Equities eNewsletter
08-03-2010
June Kronholz

Webinar Event

Andrew J. SanAgustin (President, Greater Seattle Chapter of ARMA) will be hosting an ARMA Series webinar entitled, "Law Firm Records Management". Discussion topic will include E-Mail, Litigation Support, and Legal Hold. Register now at arma.org for this opportunity - but hurry! Registration closes on Friday, 07-31-2010. The presentation will run 08-02-2010 thru 08-10-2010.

Monitoring Text Messages

Big Brother isn't just watching your text messages, he's taking notes. Take a look at here to see what some vendors are offering as a service to protect kids. What if your organization uses a service like this? Who's really seeing all your text messages? And my big question, what is the retention policy of the third party carriers as it relates to YOUR messages? Did someone say discoverable?!?!?!?

http://www.king5.com/video?id=98575704&sec=549122

What Does Your Car Know About You?

At what can it tell others? Be certain to delete all information from your automobile's hard drive when you get rid of your car (selling it, trade in, accident, etc.).

http://www.king5.com/video?id=98575704&sec=549122

This is NEAT

Have we arrived to the simplistic paperless office (or home office) solution? I have to admit, it looks cute and is small enough that it may actually work for my home, or even for my office at work. I see this as starting with the home first - then moving to those who are self employed. What a wonderful tool for sole practioners or small offices!!!!

http://www.neatco.com/products.aspx?utm_nooverride=1&gclid=CMGVz8r06KICFQQKbAodAg5gOA

Email Management Solutions

I will be presenting at the Bellevue Eastside Chapter of ARMA, "Email Management Solutions" March 9th, City of Bellevue, 5:30pm-7:30pm.

If you need further information, please contact me directly at sanaa@foster.com.

I'll be speaking at the University of WA Electronic Records Management for Litigation Readiness class again on Thursday, February 25th (6pm - 9pm). This topic is on, "Records Management at the Counsel Table." If you are interested in any of the information, please contact me at sanaa@foster.com.

Lecture this Evening

Lecture tonite - University of WA, Electronic Records Management for Litigation Readiness "Managing Records in a Law Firm." If you are inters ted in receiving some information after the presentation, please contact me directly at sanaa@foster.com.

External Hard Drives: A-Soon-To-Be Fogotton Memory

It was enevitable that something was going to take over the external hard drive craze and someone would make money storing other people's data. And why not? It's the perfect excuse not to get rid of any electronic data. And these companies have petabytes (exabytes, or zettabytes) of storage space, financed by your monthly or annual service payment. But who's watching the hen house? When you want things deleted, how can you be certain it's completely gone? Interesting food for thought....

Law Firm Records Managment

I'll be speaking at the ARMA Greater Seattle Chapter event on Thursday, January 7, 2010. The topic is Law Firm Records Management. Hope to see some familiar faces and some new one! It will be an exciting discussion with prizes!

See link below for more information, or feel free to contact me directly:

sanaa@foster.com
206-375-6334

Google Wave -

Let's discuss the pro's and obvious cons. Let's get a communication going on the topic and see if we can't get people invited to use it and test this out for ourselves. Anyone interested?

http://wave.google.com/help/wave/closed.html

What's New in SharePoint 2010 for Records Management

Join us for this free presentation on SharePint 2010. On the heels of the SharePoint conference, we're getting to know more and more about the new Records Management components!

http://www.armaseattle.org/images/Nov19SharePoint.pdf

Follow Andrew J. SanAgustin on Twitter!

Knowledge sharing, articles, presentations, updates, and much more! You never know where your next big idea may come from!



http://twitter.com/AJSanAgustin

Records Technician Position - South Carolina

If you re intersted in a position in South Carolina...

Records Technician

Regional law firm seeks an experienced, full-time Records Technician. Responsibilities include analysis and resolution of technical problems relating to records management systems, processes, and quality control; develop databases and reports responding to needs of the Records Management Department to manage Firm records. Must work independently with minimal oversight; required to use discretion and judgment to make decisions and to troubleshoot and problem solve autonomously. Position requires a high level of technical expertise and advanced knowledge of legal records management systems; proficiency in Microsoft Access, Excel, Word, and Power Point; excellent communication and customer service skills. Degree in related field required; LegalKEY experience preferred. Excellent salary and benefits. Travel required. E-mail cover letter and resume to: Human.Resources@nelsonmullins.com or mail to HR, NMRS, Code: RT P.O. Box 11070, Columbia, SC 29211.

Barbara Embick, CRM
Records Systems Managerbarbara.embick@nelsonmullins.com

Nelson Mullins Riley & Scarborough LLP
Meridian, 17th Floor1320 Main Street, Columbia, SC 29201Tel: 803.255.9749 Cell: 803.553.1353 Fax: 803.255.9052
www.nelsonmullins.com