Andrew J. SanAgustin - DataDialysis

Certificate in Electronic Discovery Management

2010-08-24T21:07:00.001-07:00

You, or someone you know, may be interested in learning more about the Certificate in Electronic Discovery Management course available through the University of Washington - Professional & Continuing Education program. Please take a look to see if you may be interested, or perhaps you could share this with your colleagues.

There will be an information meeting on Wednesday, August 25th, from 6 to 7pm, at Puget Sound Plaza, 4th and Union.

I'm happy to help answer any questions.

Thank you for your time.

http://www.pce.uw.edu/prog.aspx?id=3645&terms=electronic+discovery

NEXUS 10 Conference (November 2011, Bellevue, WA)

2010-08-22T17:20:00.000-07:00

Image Source is sponsoring an ECM Solutions Conference, November 4-5, 2010, in Bellevue, WA. Excellent opportunity to attend and listen to subject matter experts discuss relevant business trends in the ever evolving world of Records Governance.

Are you and ARMA member? Then you can take advantage of a discount. Check out www.nexusecm.com. Hope to see you there!

Where's there's a will...the I-Pad may be the way!

2010-08-10T09:36:00.000-07:00

I've been saying that the I-Pad will quickly be integrated into the business culture much like the I-Phone. But at what cost? Possible Public Disclosure loophole under the guise of cost savings? You be the judge.
http://www.usatoday.com/news/nation/2010-08-09-ipad-government_N.htm

Apples and Berries

2010-08-09T12:54:00.000-07:00

United Arab Emirates are fond of Apples, but berries leave a bad taste in their government's mouth. Could this be freedom of speech v. controlled government? Research In Motion (BlackBerry) could face some hard times as the UAE moves to ban services. Blow to RIM or feather in their cap as it relates to security and privacy? You be the judge.

http://www.nytimes.com/2010/08/02/business/global/02berry.html

Effective Email

2010-08-03T08:28:00.000-07:00

10 Strategies for Effective E-mail.Whether you send large email campaigns or just use email to communicate with friends, colleagues and customers, following these twelve strategies will make your email more effective.

1. One Main Message Per Email The most effective email messages have one main idea or concept; the most effective messages are ones that are crisp, clear, and concise.

2. Keep it Short The most effective email messages are short; two or three short sentences in length; perhaps a couple of bullet points. And maybe a short message is followed by supporting material, an attachment, or a link to more information on a website.

3. Keep it Relevant If your messages are relevant, your recipients will pay attention to what you are trying to say. If your messaging is not relevant, however, you're going to quickly find that your messages are filed in the "I'll get to these later" pile.

4. Reply Early & Reply Often It's really important to reply early and reply often. What you're doing is letting them know you (a) received the message, and (b) that you care. Even if you're not able to take action on their message right away, replying back with a quick message indicates that you're not ignoring them.

5. From Line The single most important part of an email message is the From line. If the person you're sending to doesn't recognize your name, your message will be at best skipped over. At worst, it will simply be deleted without opening. The From line of your email (friendly display name) should have your full name and organization in it.

6. Subject Line After the From line, the subject line is the second most important part of an effective email (in fact, I will argue it is probably the most important). If you forget to include a subject line, your message is much more likely to go into a junk mail folder, or just not be opened. A good subject line will sum up what the message is all about, but still entice someone to open the message, read it, and take action.

7. Personalize Each Message Except when being called into the principal's office, everyone likes being called by his or her name. In this impersonal world of email messages, people like that you know who they are, and that you care about them as a person.

8. Always include your contact information I know this is a simple and basic thing, but so many people don't follow it. If you want someone to respond to you, you've got to make it as easy as possible for him or her. Same thing goes for leaving a voice mail. Effective emails always include a signature line with contact information.

9. Strong Call to Action The most effective email messages always have a strong call to action, telling the recipient what you want them to do.

10. Know when email doesn't work Pick up the phone instead...

This is from:
Alliance Equities eNewsletter
08-03-2010
June Kronholz

Webinar Event

2010-07-29T14:19:00.001-07:00

Andrew J. SanAgustin (President, Greater Seattle Chapter of ARMA) will be hosting an ARMA Series webinar entitled, "Law Firm Records Management". Discussion topic will include E-Mail, Litigation Support, and Legal Hold. Register now at arma.org for this opportunity - but hurry! Registration closes on Friday, 07-31-2010. The presentation will run 08-02-2010 thru 08-10-2010.

Monitoring Text Messages

2010-07-16T08:57:00.000-07:00

Big Brother isn't just watching your text messages, he's taking notes. Take a look at here to see what some vendors are offering as a service to protect kids. What if your organization uses a service like this? Who's really seeing all your text messages? And my big question, what is the retention policy of the third party carriers as it relates to YOUR messages? Did someone say discoverable?!?!?!?

http://www.king5.com/video?id=98575704&sec=549122

What Does Your Car Know About You?

2010-07-16T08:54:00.000-07:00

At what can it tell others? Be certain to delete all information from your automobile's hard drive when you get rid of your car (selling it, trade in, accident, etc.).

http://www.king5.com/video?id=98575704&sec=549122

This is NEAT

2010-07-13T09:27:00.000-07:00

Have we arrived to the simplistic paperless office (or home office) solution? I have to admit, it looks cute and is small enough that it may actually work for my home, or even for my office at work. I see this as starting with the home first - then moving to those who are self employed. What a wonderful tool for sole practioners or small offices!!!!

http://www.neatco.com/products.aspx?utm_nooverride=1&gclid=CMGVz8r06KICFQQKbAodAg5gOA

Email Management Solutions

2010-02-23T12:58:00.000-08:00

I will be presenting at the Bellevue Eastside Chapter of ARMA, "Email Management Solutions" March 9th, City of Bellevue, 5:30pm-7:30pm.

If you need further information, please contact me directly at sanaa@foster.com.

2010-02-23T12:57:00.001-08:00

I'll be speaking at the University of WA Electronic Records Management for Litigation Readiness class again on Thursday, February 25th (6pm - 9pm). This topic is on, "Records Management at the Counsel Table." If you are interested in any of the information, please contact me at sanaa@foster.com.

Lecture this Evening

2010-02-04T08:57:00.000-08:00

Lecture tonite - University of WA, Electronic Records Management for Litigation Readiness "Managing Records in a Law Firm." If you are inters ted in receiving some information after the presentation, please contact me directly at sanaa@foster.com.

External Hard Drives: A-Soon-To-Be Fogotton Memory

2010-01-05T12:11:00.000-08:00

It was enevitable that something was going to take over the external hard drive craze and someone would make money storing other people's data. And why not? It's the perfect excuse not to get rid of any electronic data. And these companies have petabytes (exabytes, or zettabytes) of storage space, financed by your monthly or annual service payment. But who's watching the hen house? When you want things deleted, how can you be certain it's completely gone? Interesting food for thought....

Law Firm Records Managment

2009-12-29T08:33:00.000-08:00

I'll be speaking at the ARMA Greater Seattle Chapter event on Thursday, January 7, 2010. The topic is Law Firm Records Management. Hope to see some familiar faces and some new one! It will be an exciting discussion with prizes!

See link below for more information, or feel free to contact me directly:

sanaa@foster.com
206-375-6334

Google Wave -

2009-12-13T11:36:00.000-08:00

Let's discuss the pro's and obvious cons. Let's get a communication going on the topic and see if we can't get people invited to use it and test this out for ourselves. Anyone interested?

http://wave.google.com/help/wave/closed.html

What's New in SharePoint 2010 for Records Management

2009-11-02T10:28:00.000-08:00

Join us for this free presentation on SharePint 2010. On the heels of the SharePoint conference, we're getting to know more and more about the new Records Management components!

http://www.armaseattle.org/images/Nov19SharePoint.pdf

Follow Andrew J. SanAgustin on Twitter!

2009-11-02T08:09:00.000-08:00

Knowledge sharing, articles, presentations, updates, and much more! You never know where your next big idea may come from!

http://twitter.com/AJSanAgustin

Records Technician Position - South Carolina

2009-11-02T07:56:00.000-08:00

If you re intersted in a position in South Carolina...

Records Technician

Regional law firm seeks an experienced, full-time Records Technician. Responsibilities include analysis and resolution of technical problems relating to records management systems, processes, and quality control; develop databases and reports responding to needs of the Records Management Department to manage Firm records. Must work independently with minimal oversight; required to use discretion and judgment to make decisions and to troubleshoot and problem solve autonomously. Position requires a high level of technical expertise and advanced knowledge of legal records management systems; proficiency in Microsoft Access, Excel, Word, and Power Point; excellent communication and customer service skills. Degree in related field required; LegalKEY experience preferred. Excellent salary and benefits. Travel required. E-mail cover letter and resume to: Human.Resources@nelsonmullins.com or mail to HR, NMRS, Code: RT P.O. Box 11070, Columbia, SC 29211.

Barbara Embick, CRM
Records Systems Managerbarbara.embick@nelsonmullins.com

Nelson Mullins Riley & Scarborough LLP
Meridian, 17th Floor1320 Main Street, Columbia, SC 29201Tel: 803.255.9749 Cell: 803.553.1353 Fax: 803.255.9052
www.nelsonmullins.com

Certificate in Electronic Discovery Management - UW School of Law

2009-10-21T13:50:00.000-07:00

Certificate program offered by the University of Washington, School of Law, on Electronic Discovery Management. Check out the information on this course and see if it's something you, or someone you know, would be interested in.

Some leading Records and Information Management experts sat on the advisory board for this program, and worked hard to get the curriculum approved by the school. And now it's available. Act fast, classes begin soon.

If this go around doesn't suite your hectic schedule - we hope to have it available again!

What's in Your Email... and Where is It"

2009-10-21T13:49:00.000-07:00

Article in this month's King County Bar Association, Bar Bulletin, from Andrew J. SanAgustin "What's in Your Email...and Where is it?" Check it out - all about ECRM (Electronic Content Records Management).

ARMA 2009 Conference in Orlando FL (Oct. 13-18)

2009-10-06T08:41:00.000-07:00

I'll be presenting at ARMA International 2009 in Orlando. My session is on Law Firm Records Management (October 17, 10am session). If you are heading to Florida, hope to see you at ARMA and perhaps you'll get a chance to sit in on my presentation (it is going to be a blast!!!!)

Description:
If you are new to legal or if you are already in the industry and interested in organizational best practices then this session is for you. This session is an introduction to records management in a law firm environment (mid- to large-size). Come discuss all aspects of records management in the legal culture – far different than other business disciplines. This interactive discussion revolves around managing the record life cycle (physical and electronic), from creation to destruction – and the pitfalls in between.

Objectives:
Upon completion of this session, participants will be able to: 1. Apply best practices in the management of all the enterprises records (electronic and physical). 2. Draft a policy on how transfers are processed for the release of records, incoming attorneys with a book of business, and outgoing attorneys leaving with clients to other firms. 3. Develop strategies to use to manage a legal hold scenario for electronic and physical files. 4. Implement a retention policy and design a destruction program for electronic and physical records.

Hope to see you there!

Andrew

Big Business - Big Brother

2009-09-20T18:30:00.000-07:00

Interesting revisit to a CNBC piece done back in 2006. Who had a record on you and what records are they keeping? You'd be surprised. Check your local listings for a schedule of the rebroadcast.

http://www.msnbc.msn.com/id/15519811

2009-08-26T11:06:00.000-07:00

Follow me following you! http://twitter.com/AJSanAgustin and watch for twitter treats!

Next - YouTube 30 second seminars, look for it - coming soon!

2009-08-26T11:03:00.000-07:00

In May alone, 37.3 million people visited Twitter, and more than 100 million users now log on to Facebook at least once a day. Now smart HR managers are using Twitter, Facebook, and other online tools to engage employees and drive productivity increases. A recent study from Human Capital Institute reports that nearly half of U.S. companies are using these corporate social networks and more than half have implemented their own internal blogs and wikis.

Southwest Airlines, UPS, Verizon Wireless, Lockheed Martin, Federal Reserve Bank and other top employers are using social media to boost workforce morale and performance.

Web 2.0 is here and it's being used. Fad, fascination, or fabulous, it's technology and culture that warrants serious consideration!

Andrew J. SanAgustin
sanaa@foster.com

ShopSavvy - Barcode Scanning Software for your Wireless

2009-08-03T22:50:00.000-07:00

ShopSavvy is a new tool available for cell phones (currently available for the Google phone through T-Mobile) that can read barcodes and provide you with information about a product. You use the camera's built in camera to scan the barcode of an item. The free software will then search for related information about the product. This technology could be adapted for Records Management in the very near future. Who knows, perhaps one day users and Records professionals can use their own mobile devices to manage records of an organization!!!!

Better news for our friend Dean Koga!

2009-07-29T16:36:00.000-07:00

Now this is the news worth reporting! After being injured in Copenhagen by a bomb at the Outgames, Dean Koga goes on to win gold!

http://www.outsports.com/os/index.php/component/content/article/52-outgames2009/255-athlete-describes-bomb-attack-at-world-outgames

Dean Koga Injurred in Copenhagen at World Outgames

2009-07-29T15:22:00.001-07:00

Our good friend and esteemed colleague, Dean Koga, while in Copenhagen participating in the World Outgames, was injured after small bombs were thrown onto the track.

We hope he recovers quickly, and wish him continued success at the games!

http://www.edgeboston.com/index.php?ch=news&sc=&sc2=&sc3=&id=94294

2009-07-28T12:31:00.001-07:00

Full Bio

__________________

Andrew J. SanAgustin has been in the Records and Information Management field for 20 years. Currently, he is the Records and Conflicts Manager with Foster Pepper PLLC, in Seattle, WA. He began his career in Washington DC (where he attended the University of Maryland). His technical knowledge, understanding of Records theory and application, and project management ability lead him to opportunities in Pittsburgh, New York, and Seattle. His experience as a RIM leader spans across different corporate environments and business fields, including banks, real estate firms, accounting firms, city governments, and law firms. Along with managing team members with his solid peopling and coaching skills, Andrew is able to identify the Records needs of a business, and implement effective solutions with positive results - (including document and electronic content management, retention, destruction, offsite management, policy drafting and implementation, disaster recovery, E-Discovery management, Litigation Support, and vital record management).Andrew is a member of AIIM, ALA, ARMA, a board member of the Greater Seattle Chapter of ARMA, and chairs the Seattle LISG (Legal Industry Specific Group). He is a National Speaker, a Topic Expert Presenter, a lecturer and Advisory Board member of the University of Washington Electronic Discovery Management Certificate Program, and CLE speaker and instructor (through the Washington State Bar Association), and has authored published articles on Records and Data Management.

From the BBC - New Technology

2009-07-28T08:35:00.000-07:00

I came across this article and thought to share it. It's about new technology that advances the use of simple barcoding. This could be a new way to managing records, along with a host of other uses, especially retail!

Take a look!!!

http://news.bbc.co.uk/2/hi/technology/8170027.stm

2009-07-27T15:20:00.000-07:00

Take a look at the recent electronic white paper from ILTA (International Legal Technology Association) on E-Mail Life Cycle Management. You'll see my recent article called "Taming the Unruly Inbox: Practical E-Mail Management Solutions"

http://www.mygazines.net/publication/1596

Electronic Discovery Management Certificate Program at the University of WA, Fall 2009

2009-07-14T12:34:00.000-07:00

We are having a public information meeting about this program for all who might be interested, next Tues., July 21, 6-7 pm, downtown at Puget Sound Plaza (PSP) at 4th Ave. and Union, 1325 4th Ave. This is the same building where the program will be held. The three instructors will be speaking about the program and the certificate. All the information about the upcoming meeting (and the next one on Aug. 25) can be found at:

http://www.extension.washington.edu/ext/certificates/edm/edm_mtg.asp

I thought to send this information out for you and your colleagues who may be interested and who were inquiring about these meetings.

And again, the link to all the program information about the certificate, including course descriptions, instructor, bios, and how to apply, can be found at http://www.extension.washington.edu/ext/certificates/edm/edm_gen.asp

Thank you.

Andrew J. SanAgustin
Records and Conflicts Manager
FOSTER PEPPER PLLC
1111 Third Avenue, Suite 3400
Seattle, WA 98101-3299
Phone: 206/447.7910
Fax: 206/749.2171
Mobile: 206/778.8319
sanaa@foster.com
http://www.foster.com/

2009-06-15T08:48:00.001-07:00

Andrew J. SanAgustin (Foster Pepper PLLC), Vice President of ARMA, Greater Seattle Chapter, and the 2008-2009 Greater Seattle Chapter of ARMA Chapter Member of the Year, announces the new 2009-2010 Chapter Member of the Year - Dean Koga with Stoel Rives, in Seattle WA. Congratulations Dean, well deserved!

Records Retention Specialist Needed - Columbia, SC (Job Posting)

2009-06-15T08:45:00.000-07:00

I thought to post in case someone may be interested!!!!!
Andrew J. SanAgustin

_____________________________________

Records Retention Specialist

Columbia office of regional law firm seeks a Records Retention Specialist. Assists in monitoring and administering the Firm's records management program to meet established retention policies and procedures for paper and electronic records; conducts inventories of new or modified records series and proposes appropriate disposition schedules and disposal applications; conducts administrative process for authorization of inactive records disposition; ensures proper transfer and disposition of records. Should have minimum two years of experience in records, information systems, or archival/information science management. Requires a broad understanding of all aspect s of Records Management knowledge and databases. Legal Records Management experience or law firm experience is desired. Send resume and cover letter to: (Human.Resources@nelsonmullins.com or mail to Human Resources, Code: RRS/COLA, P.O. Box 11070, Columbia, SC 29211.)

Barbara Embick, CRM
Records Systems Managerbarbara.embick@nelsonmullins.com
Nelson Mullins Riley & Scarborough LLP
Meridian, 17th Floor1320 Main Street, Columbia, SC 29201Tel: 803.255.9749 Cell: 803.553.1353 Fax: 803.255.9052
www.nelsonmullins.com

Welcome

2009-06-13T22:33:00.000-07:00

It's the Andrew J. SanAgustin blogspot. Currently the Records and Conflicts Manager at Foster Pepper PLLC in Seattle, WA. A RIM professional for almost 20 years, Andrew is your contact for Records Information Management!